![]() |
|
| FAQ |
|
|
|
|
Here's
just a few of the questions most commonly asked. If you can't find the
answer to your question here, just contact
us with your question and we'll get back to you as soon as we can. |
||
| |
I'm on a really tight budget. Is there anything you can do? | |
| Can I send you pictures of a tiara to copy? | ||
| How long will it take to make my tiara? | ||
| My wedding is in 4 weeks, can I still order a tiara? | ||
| Can I choose what colours are included in my tiara? | ||
| Can you design something on a particular theme? | ||
| Matching earrings/necklaces, etc? | ||
| Do you offer any discounts? | ||
| How do I order/pay for my tiara? | ||
| Do you have a catalogue? | ||
| Do you have any retail outlets? | ||
| How does your Referral Reward Scheme Work? | ||
| I am a hairdresser / florist / wedding planner and I would like to reccommend you to my clients. Do you have any promotional material? | ||
|
|
||
I
really like your designs but I'm on a really tight budget. Is there anything
you can do? |
||
| Don't worry! There are lots of ways of reducing the costs of tiaras without drastically altering the designs or quality of materials. I can work to most budgets and modify most of my designs accordingly. Just contact me to discuss options. | ||
| Can I send you pictures of a tiara I'd like you to copy? | ||
Why copy when you can have
something original for the same price! By all means send me pictures to
show me the "style "of tiaras you like but I will put my own
personal twist on them to give you something original and special for
your big day. Visit our Design
Service page for more detail. |
||
| |
||
| How long will it take to make my tiara? | ||
Depending on the style, availability of materials and time of year (spring and early summer are a particularly busy time of year); it should normally take 4-6 weeks to produce and deliver your tiara.Obviously if you have ordered more than one, your order may take a little longer but we always aim to have your pieces ready, at the latest, 3 weeks before the wedding to give you time to practice putting them on. If you need your order sooner, let us know when you place your order. |
||
| My Wedding is in 4 weeks, can I still order a tiara? | ||
Normally you would need to
order your tiara at least 8 weeks before to ensure delivery on time. However,
it's always worth contacting
us as it may be a quiet time and we can fit you in or we may
have a tiara fully made up that would suit your needs. If you don't ask,
you'll never know! |
||
|
|
||
I
have a specific colour theme for my wedding. Can I choose what colours
are included in my tiara? |
||
Of course you can! All the
tiaras have beads which can be swapped for different colours/crystals/pearls
etc. (Check out the Options
Page for some ideas) Sometimes this may mean altering the design
slightly and depending on how difficult the specified colour is to get
hold of, it may alter the price and/or extend the delivery time but we
inform you of this when you place your order. Please contact
me to discuss options. |
||
| |
||
I
am having a themed wedding, could you design something in keeping with
it? |
||
Yes. If none of the standard
designs are quite what you want, I can design an original piece just for
you! As a trained designer I can research and produce designs based on
practically any theme. However, because of the additional research and
design time, there is an additional design fee on top of the usual materials
and labour. Please contact
me to discuss your ideas or see our Design
Service page for more detail. |
||
| |
||
| How do I order/pay for my tiara(s)? | ||
|
That' easy. Just fill out the ORDER ENQUIRY FORM with the details of what you want. From this we will produce a detailed quote for your consideration. If, after receiving the quote, you wish to go ahead with the order, please return the REPLY SLIP enclosed with the quote, along with the appropriate deposit. |
||
Please make cheques
payable to K. PEARSON. Your deposit is to go towards
the purchase of initial materials and is refundable up to 60 days before
the agreed delivery date. If you place your order later than 60 days before
the wedding, the deposit will unfortunately be non-refundable. When your
tiara(s) are ready, we will email/send you a picture of your finished
piece as well as your final invoice. On receipt of the outstanding balance,
your pieces will be dispatched to you via Royal Mail Special Delivery.
Please see our How
to Order page for more detail. |
||
| Do you have a catalogue? | ||
Yes, we have a full colour
catalogue as well as a smaller promotional pack. The catalogue cost £1.50,
which will be refunded when an order is placed. To receive either a promotional
pack or a catalogue please send a self-addressed A5 envelope along with
2 loose First Class stamps (and in the case of the catalogue a cheque
or postal order for £1.50, made payable to K.Pearson) to: Raistlin's
Orb, 101 Greg St, Reddish, Stockport, Cheshire, SK5 7LN |
||
| Do you have any retail outlets? | ||
Not at the moment but we are
always interested to hear from potential Stockists or Agents, particularly
in the North West. Please contact
us for more information or see our Retailers
Page. |
||
| Would it be possible to have matching earrings/necklaces etc made? | ||
Of course, not a problem.
Prices on request. See our Price
List for a quide. |
||
| Do you offer any discounts? | ||
| Yes, we offer a range of discounts- • THE EARLY BIRD: for orders placed 6 months or more in advance. (5%) • MULTI-BUY: for orders of 3 or more tiaras at once. (5%) • TRADE: for retail outlets or agents. (15%) |
||
I
am a hairdresser/florist/wedding planner, etc and would like to recommend
your work to my clients. Do you have any promotional material? |
||
Yes. we have colour business
cards and can produce a small portfolio of photographs on request. If
you wish to act as an Agent, the normal rate of commission is 15%, payable
on receipt of final payment from customer. On a much smaller scale we
do operate a Referral
Reward Scheme where you can earn fixed rate commissions every
time someone you have referred places an order. Please contact
us for more information. |
||
| How does your Referral Reward Scheme work? | ||
There are two ways you can earn Referral Rewards. Everyone who places an order on a tiara will be issued with their own unique referral code. If you refer a friend, ask them to quote your code number and you will earn a Referral Reward. The more people you refer, the bigger the reward. The second way of earning rewards is to act as an Part-time Agent. Again you would be given a unique referral code. This is ideal for florists, hairdressers and other people connected to the wedding industry. By referring your clients, if they place an order, you will earn a reward. Check out the Referral Reward page for Reward Rates. |
||
© K. Pearson 2003
Last Updated: 07-Mar-2004